Digital Banking

Get ready for a new online and mobile experience!

Managing your Colonial Farm Credit account online and on the go is now easier, more convenient and better than ever! We've upgraded our Digital Banking portal and mobile app so you can more easily access and manage your loans.

Due to the upgrade, current Digital Banking users will need to re-register with us to access their accounts online. Click Register on the Digital Banking login screen and be sure to have your loan number easily accessible as you re-register.

IMPORTANT: AccountAccess will be unavailable once we upgrade. To prepare, make note of any account numbers in Digital Banking to help with a smooth transition to Digital Banking. 

Get ready for a refreshed design, streamlined navigation and more!

  • Enjoy a consistent look and feel across all your devices.
  • Manage your loans or access funds from your line of credit.
  • Schedule current and future-date payments.
  • Access up to 25 months of billing statements and transaction history.
  • Enable co-borrowers to register to view and manage loans.
  • Download and view annual statements and tax documents.
  • Benefit from enhanced login features that keep your online sessions safe and secure.
  • Please re-register with us to access your account. digital banking

    Current AccountAccess Users Will Need to Re-Register for Digital Banking

    Both current AccountAccess users and new users will need to register within the new Digital Banking platform to access your account.

    We’ve created this guide to help you complete the re-registration process. If you still have questions after reading through this information, please reach out to us at 804-746-1252 or at digitalbanking@colonialfarmcredit.com so a representative can assist you.

    View Guide

  • Get The App

    Apple IOS Store  |  Google Play Store 

    FAQs

    You may call us at 804-746-1252 or email us at digitalbanking@colonialfarmcredit.com

    Digital Banking information is determined by the Social Security number or EIN of the primary or co-borrowers on the loan. If you are individually signing on the loan, you can now view the different relationships within your account. To add additional loans to your digital banking login, please visit the Accounts page and select the “Don’t see your loan? Click here to add it” option. Follow the prompts on the screen to add additional loans.

    Yes. You will need to have the loan number or account number available when registering.

    You will need to contact us to sign up for FastCash. FastCash enables you to transfer funds from your line of credit to your commercial bank.

    You will need to contact us to make those changes. This information cannot be updated within Digital Banking.

    Not at this time. The payments must be made to each loan individually. You can future date and submit as many payments as you would like. There is no limit.

    If the payment has not processed yet, you can cancel the payment under Pending Payments. Otherwise, you can submit another payment for the remaining amount due.

    Payoffs cannot be processed through Digital Banking. You must call us to receive a payoff quote.

    Yes, you can pay the principle down to zero.

    You can proceed with an online payment as long as it is before 2:30 pm and you select today’s date as the effective date.

    If your FastCash is listed in your loan transaction history, please contact your commercial bank for further assistance. Your funds may have been placed in a pending status at your bank, and Farm Credit has no control over that process. If you do not see your FastCash transfer listed in your loan transaction history, please give us a call.

    Currently, payments made online are one-time only payments. You may schedule unlimited current day and future dated payments or contact us for more information about setting up Autodraft on your loan.

    Payments made online before 2:30pm will be credited to your loan that business day. Payments made after 2:30pm will be credited to your loan the next business day. Payments scheduled with a future date will be credited to your loan on the payment date you scheduled/selected.

     

    • On the Digital Banking home page, click on the dropdown by your name at the top-right of the page.
    • Select User Settings
    • Select Payment Account(s)
    • Click the Add Payment Account button and fill in all the required fields.
    • Click Add Payment Account.
    • A confirmation email will be sent to the registered email address confirming the newly added account number listed on the Payment Account(s) page.

     

    No, you cannot make your regular payment; however, you can make an additional principal payment.

    Scheduled payments can be canceled before 2:30 pm on the payment date. To cancel a scheduled payment, click on the Scheduled Payments tab, then select the Cancel option next to the payment you wish to cancel.

    Follow the instructions below to make a payment:

    • From the Accounts homepage, identify the loan you wish to pay. Select the Pay option next to the loan number.
    • On the Payment Details form, enter the amount in the Payment Amount and any Additional Principal amount you want to pay (optional).
    • Click on the Calendar icon to set a payment date. Select the account you wish to pay from in the drop-down list in the Payment From field. The Primary Email Address is the email address to which we will send a payment confirmation email. You may also provide an optional Secondary Email Address for receiving payment confirmation.
    • Select the Review Option at the bottom of the payment form.
    • The Payment Details – Final Review screen displays. If everything is correct, check the box at the bottom of the page and select the Schedule Payment option.
    • A Payment Details – A confirmation page will display. You will also receive a payment confirmation to your primary and secondary email addresses (if provided).

    Note: Scheduling a future-dated payment is the same process as making a payment.

     

     

    • From the main screen go to click on your name to display a drop down.
    • Click User Settings -> Payment Accounts -> Add Payment Account.
    • To add a new payment account, enter all of the required information and Click Save.
    • The newly added account will list on the Payment Profile.
    • If you want to change information in a payment profile, click Edit next to the account name. You can also Delete a profile. You can add a maximum of nine accounts to make Online Payments.

     

    From your homepage, select Scheduled Payments at the top of the screen.

    You are able to see 25 months’ of history per loan.

    Yes, from the home screen, click on Documents and Forms across the top. You will be able to select Billing Statements, Tax Documents, Annual Activity, or Forms to view and/or download.

    You have the ability to select Paperless from the Documents and Forms area. You can select individual loans or all your loans to go paperless.